Orders are shipped Monday-Saturday.
Orders placed before 3pm EST ship the same day.
Domestic Shipping $3
Expedited Shipping $8
Due to sanitary reasons there are no returns or exchanges.
We are not responsible for any delays in package delivery once it has been scanned by USPS or DHL (international orders only).
We are not responsible for stollen or lost packages.
In the event you provide the incorrect address and your package is shipped back to us you will be responsible for the shipping cost to have it delivered to the correct address.
In the event you receive a damaged lash we will replace them free of charge, we are not responsible for the shipping cost to return the item.
Damaged items please include your order number and ship to:
Luxe Lash Vault
3508 N 2nd Street
Philadelphia, PA 19140
For all other inquiries e-mail us at